FB Service Staff and Mechanics The Folsom Bike service staff and mechanics are great. I took my two road bikes to the El Dorado store. One for a major tuneup and the other for pretty much a complete rebuild. Both bikes are now equipped with 2015 Campy Chorus components. Both bikes ride flawlessly and are very quiet on the road. Absolutely perfect shifting and braking. They know how to work with Campy components.

Enjoy everything about this shop from… Enjoy everything about this shop from the sales, service and adjoining coffee shop. It's a great place to help out a beginner from supplies, bikes, service and support. Shopped many places and even had places that said only customers got to test ride bikes to another than wouldn't unlock the bikes for a closer look. Let's just say they went over the top to let me test ride several bikes, help me finish my selection process to loaning a bike when my ordered bike was taking too long. The service is above and beyond.

Bought Thule Bike Rack Bought Thule Bike Rack. Would have been nice if customer service representative had explained that a child bike, which I also purchased, would not fit without adapter. Ordered adapter, which needed to be shipped from Folsom store - with daily delivery. Waited 2 days, went back to store, no follow up on there part. Canceled my order. Purchased from another local store.

Excellent Product Knowledge and Service A cyclist’s bike shop that provides fantastic product support and recognizes my need to get back on the road - quickly (with a service appointment). Other shops want me to drop off the bike and they will work on it at their convenience - not Folsom Bike.

I bought Trek FX2 and have very good… I bought Trek FX2 and have very good experience with purchase as well as bike. They are helpful and give good suggestions on what bike will suit as per your height and features of bikes. That narrows down your search criteria. I have just started biking and Trek FX2 is really nice. I am enjoying it.