Fitness Superstore Rocks My equipment shipped as predicted and arrived on-time. It was well prepared for shipment and arrived without damage. The equipment itself works fine out of the box and looks new, with a few barely discernable exceptions. This particular machine is no longer available from LifeFitness, so this is a big win for me. I had major reservations making a purchase of this size sight unseen from a company so far away, but it's worked out perfectly. Fitness Superstore has fulfilled their promises with total professionalism. Kudos to the team.

FALSE ADVERTISING/ UPDATE I have zero idea how this place has received 5 stars. We ordered 4 pieces of equipment based on their website video claiming to "re-manufacture". This is false advertising at it's best. Only one of the four pieces was in the expected condition when it arrived. We ordered in March and the company has finally agreed to refund our money on a Stairmaster Gauntlet that we have been unable to use. When the repair technician tool the side panels off, all of the parts were corroded, filthy, and the machine keeps shorting out. The first set of replacement parts didn't fix the problem and the second part sent out was broken. There is no way this machine was even inspected, much less re-manufactured. It has been a giant eye-sore in the gym for 2 months now. Their customer service is friendly and tells you what you want to hear, but you are not getting what they advertise. We paid more because we thought we were getting more. NOT SO! UPDATE (1/2/2024): While I stand behind my original review, I have upgraded them to 3 stars simply because the owner of the company contacted me personally and followed through until the situation was remedied. They finally replaced the junk machine, offered extended warranties on my remaining pieces, and gave us a nice credit toward another machine. I used the credit and received a machine that was the quality I expected.

Ordered a full home gym from the… Ordered a full home gym from the Fitness Superstore and everything turned out great. Multiple people were available to help me through the process and they provided an install through a partner that was top notch. This is a company that obviously cares about their customers and reputation. I’ll use them again in the future when I need more equipment.

#Pre-sales Consulting# It is a promote and efficient reply from the Fitness Superstore group when I am missing myself to source a model NOT available in my country! Unforgettable to visiting it's official website. It is Five Star+, and you can feel the careful support when you place an order. Wish to buy fitness equipment from this company in future. Thank you so much.

Love this company! I order a body solid squat rack, French fitness weights and floor tiles. Everything was fantastic, easy to put together. Customer Service was fantastic also! Everything came within two weeks, no problems with delivery. Great company, they carry so many products. I just ordered more equipment. I have been creating my own gym since Covid, so much better to have my own stuff! I would definitely recommend this company.