Jim Turner is an amazing human being… Jim Turner is an amazing human being and I thouroughly enjoyed giving him my business for electric bikes. No other seller I encountered came close to being as knowledgeable as Jim, as well as able to share that knowledge at a beginner level.

Optibike is reliable biking partner; builds high quality bikes A year ago I found Optibike and decided the best bike for me was the Rocky Mountain Commuter. It arrived July 31, 2018 in perfect condition and after a battery charge I began a summer of great rides on the hills and trails around Madison, WI. The bike came with every useful accessory needed; LED headlight, integrated rack with removable pannier, rear view mirror, bell, fenders, tail light, comfortable seat, and a powerful 500 watt mid-drive that handled every hill I encountered. Owner Jim Turner managed all the details in developing my purchase, and as an added bonus shipped me a free second 37 V. Li-ion battery. I get lots of comments from other riders about the attractiveness of my Rocky Mountain Commuter bike. I am very pleased with with all aspects of my purchase and riding experience with my RMC Optibike.

Great customer support and service Great customer support and service. I had a brake down on a E-bike purchased from another place. BIG MISTAKE! I called Optibike and he sent me the parts, walked me through the repair. I even received the part before he charged me.

I bought the Optibike RMC Commuter I bought the Optibike RMC Commuter. It took only 5 minutes to assemble out of the box. Very smart shipping box. The bike rides like a dream. I had a few smaller issues which Jim Turner fixed right away. He answers the phone himself and provides top shelf support. Ultimately, I had to make use of the return policy. The road I am on has many many potholes, and I have learned that the 24" wheels are super nimble, but cause too much vibration on bumps. I would buy one again.

OptiBike Review Many years ago my sister blessed me with my first Optibike it was used a 2009 to be exact. It arrived in around two weeks from purchasing date. When it did I was unfamiliar with it and broke the chin almost instantly. I call in and they sent me not only the chain but also the sprocket set for free however he did tell me to take it a little easier on it and i did. It served me well for many years riding it from full charge which at the time was about 50 miles. I have recently ordered another one that battery is over 300 miles. I have done my research and in my studies I have not found another EBike that goes as far or preforms anything close to it. Costumer service is always very polite and informative. The owner that I have talked to many times he is actually getting ready to send me his personal bike right now with the 300+ battery on it to save me alittle money and a respect that very much and it is very rare especially this day in time. God Bless everyone there they are doing a great job and I personally would not change a thing. LoVe Always, Brother Bruce Dunkin