Customer service was great Customer service was great. Shipping time sucked and almost blew the trip I was setting up.

First ever rooftop tent so I don't have… First ever rooftop tent so I don't have a great point of comparison but I do spent a fair amount of time outside and this thing is rad. I couldn't believe how much cheaper it was than other rooftop tents and it seems very durable. I've used it twice so far and been very pleased. It's easy to put and take down, even the initial assembly was pretty easy. In fact, the installation manual was fantastic. Color photos, clean diagrams, plus clear and concise constructions. Very much appreciated. I can't see what else I would want or get out of a tent from another brand that costs 50-100% more. Highly recommended.

Need an aftermarket roof rack. Would have been nice to know. I purchased my roof rack based on the weight requirements in the listing for the tent I bought. There were no other dimensions or requirements listed telling the customer that I needed an aftermarket rack. There were no details listing how narrow the crossbars would need to be. When I got my tent and realized that I wouldn’t be able to use it with the equipment that I had, I reached out for more info and after having to reach out twice for help, I was told “it’s pretty easy to cut your own” Terrible service and I have not been able to use my tent yet. I was so excited to post photos with a great review as many others have, but I am so disappointed.

The Alpha is the RTT of all RTTs! Tuff Stuff Overland drop shipped my new Alpha Roof Top Tent earlier than the projected release date of this new product, and in a sturdy crate. Easy to unbox, easy to install, straightforward instructions... and ready to use within an hour. And customer service was awesome when I called with a technical question. Love the tent, and the company is rock solid!

No Complaints on product or quality No Complaints on product or quality. Holding up well during drives. I did mount the L brackets with galvanized carriage bolts that fit it the Jeep OEM roof rack channel better. I wouldn’t buy this anywhere else then factory direct. Some Amazon reviews seem to have have knock off fake copies being sold through them. Buy only from factory website