Firm Strong Bruiser 7 Speed Customer service seems to be great but bike is lacking. * bike had scratches on it from shipping although it seemed to be packed very well ***** shifts smoothly through all 7 speeds * crusier seat is terribly uncomfortable Overall rating is ok. Would not purchase another firm strong bike again. Bike is comparable to a cruiser that you could buy at walmart.

Had a little issue with shipping Had a little issue with shipping, contacted Beachbikes (Firmstrong) explained my issue and they fix the problem right away. Great service, thank you! As for the bike, fantastic product. Well made with a lot of little extra features you won't fine in your typical bike shop or store. Well done and love it.

Absolutely love my bike Absolutely love my bike. Was delivered from California to New Jersey in less than 5 days over a holiday. Awesome customer service. Highly recommended. Thanks so much. Will definitely be buying 2 more bikes for my kids this summer. 🚴‍♀️❣️

Pretty in pink… My bike arrived just in time to take on our camping trip! My son put it together with no problem. I tested it out and love it so far! I only wish I could have gotten yellow. Oh well it still rides great! Now my daughter-in-law wants one!

If you're not riding, you're dying! Wow, bike came today... Firmstrong Urban Stretch Cruiser. What a beauty. From the west coast to the east coast, it took 7 days for FedEx to battle the rains and drop the bike off at my door. I documented the assembly step by step from the box opening. Was super easy to put it together! Bike came in perfect condition. NO MISSING PARTS, PIECES OR HARDWARE! General supplied directions were sufficient. Bike came 80% assembled and the rest was fairly self explanatory. I'm very happy with this purchase, no regrets.