Quinn
GB0 Stars if I could 0 Stars if I could. Ordered a bike for my girls birthday April 6th, it’s now April 28th and I still haven’t heard from the company. Website claims new orders will not be accepted starting April 17th due to virus (11 days after I ordered). I have sent over 7 emails asking for an update with no response and apparently their “Call Center” isn’t accepting new calls at this time. While I understand these are difficult times for everyone, It’s been 22 days since I placed my order and have not even an email reply from you guys helping explain where it is which is unacceptable.
Heather Kenny
GBExcellent service and fantastic… Excellent service and fantastic merchandise. Bought a cruiser for our 13 year old son for Christmas and he and his dad has it assembled in no time. Unexpectedly got charged for shipping when the website showed free shipping. The staff at Beachbikes had it remedied within an HOUR! Simply amazing.
jerry burris
GBGreat product Great product, there was some order processing miscues since I choose to pick up the bike instead of having it shipped but everything else was great. I bought the bike for my 9 year old grand daughter and she loved it at first sight. The gentleman at the store adjusted the seat for her size and she test rode it in the stores parking lot ( Saturday no cars ) and has rode it to school everyday since. Very Happy with the fit and finish and overall experience. Nice to see good customer service and quality products still survive.
Bryan Rapp
GBOrdered a beach cruiser for my 10 year… Ordered a beach cruiser for my 10 year old daughter - she had been saving her money for a bike, but it had to be mint green! Arrived earlier than estimated, and she just loves it! She rides it everytime she can, but the weather isn't being very cooperative. More than happy with the outstanding support that Beachbikes provides - I think I may just get a new bike also!!
Michael Hyatt
GBFirm Strong Bruiser 7 Speed Customer service seems to be great but bike is lacking. * bike had scratches on it from shipping although it seemed to be packed very well ***** shifts smoothly through all 7 speeds * crusier seat is terribly uncomfortable Overall rating is ok. Would not purchase another firm strong bike again. Bike is comparable to a cruiser that you could buy at walmart.