Very positive experience Contrary to some of the negative posts, I had a very positive experience with this company. Ordered a new tent, smooth payment process, fast, free shipping and product showed up less than a week later new and unopened. Great transaction, thank you Al’s .com

i bought a sleeping mat for camping… i bought a sleeping mat for camping online. didn't like it, went over 30 day return date, called customer service. they picked up in a minute. process the return in another minute. cost me $9.95 but it's not their fault I didn't like the item. First time shopping there. Would do again.

Purchased the Flash Sale KXONE SUP Purchased the Flash Sale KXONE SUP - and used it today. Everything was in the box, and set up was pretty easy. Would have appreciated directions but YouTube videos of SUP inflation were helpful. The board is incredibly light (important since Bear Lake is down and it is a long walk to the water) and felt stable in the water. Not as responsive as a hard board but more convenient when carrying. Pleased with the value to performance ratio!

Ordered a high dollar product for a… Ordered a high dollar product for a birthday present from, Als.com on Sunday night, Wednesday, 13:37, EDST, Received an email stating, "they do not have the item in their inventory". Have to wait until the credit card transaction clears before re-ordering from a different site. Als.com, not only do keeps the interest from the transaction, I no longer can meet the birthday of the individual intended. Thanks for nothing. Again, will have to wait for the transaction to clear first. Should have notified me the first business day of the dependency.

Great customer service! Received the wrong item after a Christmas order. Turns out the item was incorrectly listed on their site and the price/item didn't coincide. When i asked for an exchange for the correct item, they acknowledged the error in their system and still honored the discounted price even though it was significantly discounted! Amazing customer service over the phone - quick answer by a real person who immediately resolved my issue within a minute. Very happy with Als.com.