Great customer service from the… Great customer service from the Internet customer service group. I was waiting to speak with the bike department and had been on hold for a few minutes. A person from Al's Internet sales team asked me if they could help. They didn't know the answer but said they would go ahead and find out and follow up with me. The followed up within 5 minutes and had resolved my questions and reserved the item for me to purchase.

Ordered a wake board package Ordered a wake board package, they emailed me 8 days later that they didn't have it in stock anymore and tried to bait me into a different wakeboard that was a much worse deal for the same price. Found out that they had both the wake board and bindings separately, but won't combine them into the package because the buyer said they couldn't. If you are going to sell something, then make it right. Not real impressed.

Gun Department has great service! Als has always been a staple of the community, though its changed over time they do great work, The gun department is top-notch. They have always been very attentive and fair. My wife who recently got into guns and shooting had dealt with some "little lady" treatment at other stores in the past. They have always been respectful and informative. SO yea we have made 3 large purchases because of that great customer service.

5 stars! Al’s is awesome! They have such a great selection for any outdoor enthusiast and have great customer service. Unfortunately, I no longer live near an Al’s, HOWEVER they make online shopping easy and convenient. I recently purchased a Scott cycling jacket that was on an incredible sale and I received it so quickly. Highly recommend!

I really enjoy shopping at Al's I really enjoy shopping at Al's, even more than Cabela's and Sportsman's. I like their quality products, great selections, competitive pricing, and an always helpful staff. Their staff seems to be well planned compared to the larger stores I previously mentioned. I was in Sportsman's yesterday and had to walk around for 5 minutes with a fishing rod in hand just to get questions answered about the rod. There was no one in the fishing department.