Comfy shoes! -

My shoes were stolen when delivered My shoes were stolen when delivered, Anastasia helped me get a replacement and ensured the process was quick! The shoes are amazing

Customer service is very efficient 💯💯 Customer service is very efficient 💯💯 Very attentive And they master their subjects to perfection Je suis 100% RAD

Make sure you really want what you order! Make sure you really want what you order, otherwise you’ll be out of pocket when it comes to returns. I placed an order for four t-shirts, two for me, and two for my partner. As with any online order, it a non-tactile experience and you’re purchasing purely based upon the imagine and a size guide, which as we all know rarely give you any idea of the actual product fit. This order had t-shirts in different colours and sizes, and the plan was to return what wasn’t suitable. Now here’s the fun part…. You place an order for multiple items, which is processed as one order, but if you return multiple items from said order each item is handled separately. R.A.D charges a £4.99 restocking fee, so if you return multiple items you pay a £4.99 restocking fee for EACH ITEM!! The returns policy does say that there is a restocking fee, but at the time of writing this, it states nowhere that it’s for each individual item. I’ve bought a fair amount from R.A.D since they first launched, but I won’t be buying from them going forward. Boo to you R.A.D 🖕

Superb service Brilliant service. Received items very quickly after ordering. I had to make a return and also make contact with a query. Communication was excellent and efficient. Great trainers too!