Customer service is very efficient 💯💯 Customer service is very efficient 💯💯 Very attentive And they master their subjects to perfection Je suis 100% RAD

10/10 Customer Service & Shipping! RAD has top-tier customer service. Quick to respond. Friendly. And extremely accommodating. No questions asked. If you're looking for a new kick that is as premium as the team behind it - then definitely check RAD out.

Black Friday Event Black Friday event. They wanted to do something different and make it available to all europe but in the mean time penalised their UK customers. They made me pay £30 for delivery which wasn’t even express (3 weeks) then I had to pay and extra £47 in customs charges because they were shipped from Spain. I tried to speak with RAD and they was so rude and unapologetic. I tried to be nice and calm as these pair or trainers now cost me £220. She just spouted company jargon at me and was very condescending. I will Never shop with RAD again

Comfy shoes! -

If I could give this company a zero I… If I could give this company a zero I would. I ordered 2 Christmas presents for my son in November (today is December 19th) and it said on 12/1 it shipped. When you track the shipping, only a label was created but FedEx never received the package. I have emailed them 6-7 times and they keep saying they will check on it. I have asked for a refund so I can buy him something else and they won't refund me. Terrible customer service and I think it might be a scam!!!