The shoe is a masterpiece The shoe is a masterpiece. Love everything about them. Great service, superfood customer service.

Amazing Customer Service After having a great initial experience with my Rad shoes, unfortunately I had an issue with a pair I purchased last year! I wrote to the customer service seeing if they could help as the shoes were less than a year old. Something similar had happened with Nike metcons I bought but their customer service was not helpful and disregarded the shoe fault completely even though they were within warranty. The customer service team got back to me within a day and without hesitation were happy to replace the shoes free of charge and I didn't need to send the old ones back! The shoes arrived within a week of the initial mail I sent (I live in Canada). Not only was the shipment so quick but the person I was dealing with (Anastasia) was very polite, extremely helpful and did not push back or disregard my issue! These days I find it quite difficult to get customer service that helpful and reciprocating to an issue with a product. No wonder you have grown such a huge fan base and I will continue to support Rad as a brand whilst I do crossfit! Lastly, although I had an issue with my shoes, these are by far the most comfy and sturdy crossfit shoe I have worn. Finally there is a crossfit shoe that can be used for running workouts without being too flat! Keep up the amazing work Rad Global!!!!

Customer service is very efficient 💯💯 Customer service is very efficient 💯💯 Very attentive And they master their subjects to perfection Je suis 100% RAD

10/10 Customer Service & Shipping! RAD has top-tier customer service. Quick to respond. Friendly. And extremely accommodating. No questions asked. If you're looking for a new kick that is as premium as the team behind it - then definitely check RAD out.

My new favorite shoes and company I took a chance on buying my first pair of Rad 1 last year after good feedback from folks at my gym. While I wasn’t sure what to expect I was completely blown away that I ended up winning one of their cool giveaways by just being sent two different mismatched shoes. Since then I’ve snagged a few more pairs and love the way they feel on my feet and how stable they are for CrossFit. They have turned into my daily shoes. Love that this company’s presence is only growing in the CrossFit space. Great company, great products and great customer support! I believe in being very brand loyal when I love a product and a company and Rad definitely found a fan in me!