One star is too generous One star is too generous. Whatever you do, do not buy someone a gift card for this store. If it doesn’t work online, there is NO USEFUL CUSTOMER SERVICE. Online chat will tell you the problem requires ordering by phone, but no one ever picks up the phone. Basically, they steal from customers.

Ghosts it's customers Never received my order from over a month ago. The chat window is nonexistent, the hotline number is busy. I couldn't get a hold of customer support other than a generic automated email. If you find yourself in this pickle-- you must persist! They will eventually answer. The seller must be the one to file the FedEx claim when your order is lost. Anxiously awaiting for the final resolution...

great experience overall great experience overall. bought some ski pants, ended up too small, returned and bought the next size larger and they're perfect. i'm still not sure the money transactions have processed? i was just looking to verify and i only see one transaction for the first pants. i was very nervous to use fedex as the return shipper, they aren't very reliable.

Great selection & prices Great selection, great prices. Had a difficult time choosing what to order, there were so many styles to choose from. Great feedback for sizing provided - very accurate. Received my order within 4 days of placement.

Good deal on Burton hoodies Only complaint is that shipping bag was not sealed. I don’t know if that is your shipping department’s fault or FedEx. Other wise everything was in good and new condition. The House always has great merchandise and good deals!