Unable to return parts per their policy I placed an order in early October for several items. After receiving the items I realized I ordered some parts I don’t need. Per their return policy these items can be returned since they are unused and I’m returning them within 45 days of purchase. However, in order to return the parts I need RMA before I can send them back. I completed a RMA request on their website, and submitted followups asking for the status, no response to the RMA request. I’ve also tried calling them several times, no one answers the phone and cannot leave a voicemail. I’ve purchased from them a bunch of times, but if they are not going to answer their phone or answer their RMA requests on their website I’ll buy from others moving forward.

Quality products/ good deals Got a good deal on several items now, and they've all arrived in great shape. Shipping is slow compared to today's standard, and i wish the website would use more than 1 photo per item, but it's all great quality at competitive prices.

Non-responsive customer service These guys will not answer the phones. They rarely answer emails. We requested to cancel an order well before it was shipped out. We were ignored and it was shipped anyway. Every attempt we've made to contact them to return the items since has been futile. They don't respond to emails or answer phones and just ignore you. I'd stay away!

Good products great selection high shipping cost Good products and great selection. My only complaint would b shipping costs. They r always insanely high no matter what u purchase. I was getting charged 20-30 dollars for something so small it would have cost me 5 dollars to ship myself. I have actually had multiple items in my cart on different occasions and did not finalize the order because shipping was too high. Ended up buying elsewhere and saving 30 dollars on shipping

Excellent company Reasonably fast shipping, all items were shipped safe and secure. Its awesome that they sent an email to check if I received my package.