Some good experiences, some bad. Some good experiences, some bad. The customer support is frustrating. They don't seem to have visibility or the ability or willingness to contact sellers to work out discrepancies. The site is very glitchy. One price shows in some places, another place shows another. Links lead to unexpected places or do nothing. It works OK enough that I will still use the service but it can be extremely frustrating service if you have any trouble with your order or glitches.

Vague and Misleading Pricing Policy Geartrade has a very vague Pricing Policy that allows them to change your agreed-upon price whenever they want, without notice. I initially agreed to sell a pair of $250 bike shoes on their site for $125. After just over 6 months, they sold the shoes for $37 which netted me just $9.79. At no time did they notify me of any price change. When I reached out to them they said that, "After the initial 30 days of a Consignment item being listed, the price is reduced on a weekly basis to maintain pace with the depreciation of the item." Nowhere is their Pricing Policy does it state such practice. What it does say is, "Geartrade may decrease the price based on market conditions, demand, and seasonality." Although this broad statement questionably covers the aforementioned practice, this is completely misleading. No way would I have agreed to terms that depreciated my shoes by ~14% a month after listing for just 30 days. If this is standard practice for all gear consigned to their site, they should state so clearly. I am very unsatisfied with my experience and although I love recycling gear back into the stream, I assure you that I definitely will never do so with Geartrade again.

Offer but no purchase As a seller I am most disappointed with the site. I have had 5 offers on a tent which I accepted but NONE have followed thru with the purchase. Having read complaints here about buying then getting a note the item is not available I am wondering g if this is happening or whether people just can't follow thru.

The website no longer allows you to sell your own gear, you must use their consignment model. Have sold gear in the past on Geartrade with no issues. I logged in a week ago to list about a dozen winter items for sale, and discovered that there is no longer a way to list your own items for sale. The only option is to now use their Consignment model, even though the help desk documents still show that you can list your own items for sale. I emailed the help desk a week ago asking how to navigate to the "list your own items for sale" via the menu options and still have not received a reply. If gear trade no longer allows or supports members listing their own gear, then the website should clearly state this and your help desk documentation should be updated.

Always ask if there are holes! I was mostly satisfied with the clothes I got. I just don't understand why they let people resell clothes with HOLES in it.