GearTrade is now 0 for 2 GearTrade is now 0 for 2, and I won’t be ordering anything from them again. My first order was for cycling shoes, but I received a completely different pair in a different size. Second order was for a cycling jersey described as “excellent”, when the zipper slide was no longer attached to the jersey. A Jersey without a working zipper, rated excellent? Ridiculous. Both items were sold by Backcountry, which apparently doesn’t adequately check the items they offer for sale on GearTrade.

Great place, good people! Will try to be short. Gear - almost anything you need for outdoor Availability - patience required, but also rewarded (waiting for someone to sell item you want takes time) Handling transactions - no issues, always in time Handling issues - (if you want return, etc) - outstanding! Overall - yes, I definitely recommend this (please log in after I checked the site, I want to get my item first! :))

great selection of products on an easy to use website I love gear trade and have bought a handful of products from the site. I primarily buy things sold by Backcountry as I trust the descriptions and have never been disappointed. The search options on GearTrade could use some updating but that's difficult when anyone can list products for sale and the seller misspells brand names, descriptions, etc. Typically not their fault but I would like to see some enhancements on that end.

Have been a longtime buyer and seller… Have been a longtime buyer and seller on Geartrade. Their customer service is always willing to do the right thing and solve any problem. Shout out to Scott for finding a solution on my last order where I needed a Black Diamond jacket that I ordered faster than I had originally selected. The service was prompt and the order showed up when I needed it. Hard to find service like this in a world of chat bots.

Excellent customer service I ordered some Chaco sandals for my son through this company because I found a good deal. We ended up having a problem with the sandals, a manufacturing defect. I needed to return them but it worked out good because he just could not get used to them and I was going to try to resell them. Customer service was wonderful, responding and giving me a hassle free refund. Great to work with!