Linda Wise
GBGreat customer service from Scott at geartrade! I placed two orders after I accidentally left out an item that I meant to combine with my first purchase so that I could qualify for the free shipping. I was worried I was going to have to eat the shipping fee, but geartrade was able to fix the issue before the packages were sent out and combine the two orders for me, saving me the shipping cost! Great customer service from Scott! I bought a Karrimor Predator 80-130 liter ruck and the two side pocket attachments for it. Both items were in better condition than described, they were both brand new / completely unused. Super fast shipping too!
Paola Camacho
GBAlways ask if there are holes! I was mostly satisfied with the clothes I got. I just don't understand why they let people resell clothes with HOLES in it.
Devlin Rose
GBThis website is a great resource for gathering equipment/goods for even better prices! The scope of products, vendors and owners is great! It's difficult to not find what you're looking for, new and old. Pricing is typically fair and better brick and mortar store prices. The various sizing methods could be cleaned-up in addition to site navigation from a user experience point of view. Overall, a go-to source for gear.
Patrick
GBStay away from Geartrade!!! Stay away!!! Aweful experience with an order from Geartrade. They sent a completely wrong item in a correct box. To me, this means that there was a customer return (to Backcountry) and the customer scammed them or this was a parts takeoff from a compkete bike. Either way, no one confirmed that the product in the box was legit. Extremely frustrating! They sent a return label and I am waiting for my refund which they say they will send refund when the seller (Backcountry).Furthermore, their policy states that they don"t pay the seller until the item has been successfully received and accepted by the buyer. This means that you have my money and should refund me as soon as you got the email receipt from Fedex. I will never buy from Geartrade again and I spend a ton of money on outdoor gear. Geartrade is absolutely horrible. I can get an instant refund from Ebay and Amazon Warehouse...
Zeffe
GBSick deals, closeouts from Backcountry.com Good stuff... I have gotten plenty of things from here. I especially look for when I need a specialized piece of climbing gear (generally clothing) that I may only a few times. For example I got good GORETEX pants for a mountaineering trip for like 1/4 the price. Also, Backcountry.com liquidates things here and you can get seriously good deals on basically new stuff. Got a sick pair of climbing shoes for $60 ($150 retail) and they are perfect. Highly recommend geartrade.