Excellent customer service! I had an issue with an order that never arrived (Royal Mail's fault, not Sorted Surf Shop's), but Ben was quick to reply and to send out a new one. Excellent customer service!

Faulty Kanulock Surfboard Straps I purchased a pair of Kanulock surfboard straps for my son. One of the locks became faulty after a month or so. I requested a replacement and promising to deal with it, I never got a reply - even after contacting the company a couple more time. Very poor customer service and will not be using them again.

All-Round Awesome Experience. Thanks Dean! Perfect shopping experience. Great to know that there are still shops doing 'it' better than online. I bought a second-hand surfboard at the weekend and couldn't be happier with the service, price, and after-sales experience. Really glad I popped in. Thanks again, Deano!

Premium Change Robe Ordered this online on the 9th and it arrived on the 12th. Product looks good quality, no complaints from me, would recommend.

Beyond our expectations! Wow, what a find! Super helpful staff, great products and the best expert advice ever! We hired two of their new e-bikes - I think they're called Kendra. What an adrenaline rush! We got from Boscombe to Mudeford Spit Beach House in 30 minutes, grinning from ear-to-ear throughout. I would really recommend this shop. They also have 'Sorted Surf School' which we didn't try but, if it's anything like the service we experienced, it will be awesome. We'll be back soon!