Not the best costumer service The order was supposed to include a free ball marker clip but when the package arrived it wasn’t in there. I reached out to them and they basically said “oh well”, no offer to send one. This took away from the whole experience unfortunately.

Totally amazing customer service! This is one of the best customer service experiences I have ever received! I don’t normally complete surveys but I just had to share how surprised I was with the response to my request. I was being very picky about my new grandson’s gift and they treated me like it was their most important issue and immediately sent me a replacement! Not only am I grateful but also look forward to continuing my business with Great Golf Memories!

Exceeded Expectations I ordered a custom old fashioned hickory putter with engraving. The staff was very responsive to questions, understanding my time constraints (my poor planning, not theirs). Turnaround time was so much faster than expected. And the quality of the product was WAY above expectation- usually on other websites when you get something personalized, its a cheap knock off of whatever you ordered. Not in this case- AT ALL. Very high quality materials, great engraving, and a leatherette cover fitted to the club as well. I am so, so impressed. My husband will love his birthday present, and I am so excited to give it to him. Absolutely recommend. Paula Bourdon Clinton, CT

Nice options for golf paraphanalia I purchased multiple items from Great Golf Memories. The quality of the products is good and I liked the many options. I am disappointed in their return policy. A 10% restocking fee is ridiculous. I order from a lot of online companies and this is the first time I have seen this done. I will definitely choose another company in the future that will not charge such a fee.

Ordered from there back in November Ordered from there back in November. I still haven’t received the parcel. Asked for a refund and was given half.