Item still has not arrived I ordered a personalized golf divot and ball marker as a gift and specified the date I needed the item for in advance. I received an e mail saying they would need to charge me additional for shipping to get the item here on time . It has been two weeks now and the item is still not here even after paying money to have it express shipped. It did not arrive in time for the occasion and I am very dissapointed.

I ordered a hole-in-one shadow box as a… I ordered a hole-in-one shadow box as a father's day gift. On the website, there an order-by date posted for guaranteed delivery by father's day. I intentionally placed my order several days before the order-by date to make sure the delivery happened in time. Despite this, they blew the delivery and it didn't arrive until after father's day. I emailed customer service with my complaint about the blown delivery. They did not even bother to respond.

Totally amazing customer service! This is one of the best customer service experiences I have ever received! I don’t normally complete surveys but I just had to share how surprised I was with the response to my request. I was being very picky about my new grandson’s gift and they treated me like it was their most important issue and immediately sent me a replacement! Not only am I grateful but also look forward to continuing my business with Great Golf Memories!

Received the order quickly Received the order quickly. The ball marker material used was a bit on the light side. The color printing could be more more vivid. It looked a bit washed. Price for the product is reasonable considering the small volume ordered and turn around time was great.

It shouldn’t be this difficult . . . Purchased black ID tags/buttons thinking they would not oxidize and leave marks on clothing. Unfortunately, the black covering came off the raised edge after one round of golf. For the total price, one would expect a better coating. 9/23/19. Thanks for reaching out, but no replacements are necessary. Couple of the ID tags/buttons popped off and I going to search for something different. I use soft Winn Grips that need a larger tip.