Laura Green
GBI ordered a golf club holder I ordered a golf club holder. It was set to be delivered on December 4. I still don’t have my order and it is not trackable. They do not pay for priority shipping or any tracking status. They refuse to refund me and cannot tell me when or if my item will arrive. Buyer beware. Items do not arrive when they say they will and they do not care.
Paula Bourdon
GBExceeded Expectations I ordered a custom old fashioned hickory putter with engraving. The staff was very responsive to questions, understanding my time constraints (my poor planning, not theirs). Turnaround time was so much faster than expected. And the quality of the product was WAY above expectation- usually on other websites when you get something personalized, its a cheap knock off of whatever you ordered. Not in this case- AT ALL. Very high quality materials, great engraving, and a leatherette cover fitted to the club as well. I am so, so impressed. My husband will love his birthday present, and I am so excited to give it to him. Absolutely recommend. Paula Bourdon Clinton, CT
VICKI
GBIt shouldn’t be this difficult . . . Purchased black ID tags/buttons thinking they would not oxidize and leave marks on clothing. Unfortunately, the black covering came off the raised edge after one round of golf. For the total price, one would expect a better coating. 9/23/19. Thanks for reaching out, but no replacements are necessary. Couple of the ID tags/buttons popped off and I going to search for something different. I use soft Winn Grips that need a larger tip.
Stephanie
SENot the best costumer service The order was supposed to include a free ball marker clip but when the package arrived it wasn’t in there. I reached out to them and they basically said “oh well”, no offer to send one. This took away from the whole experience unfortunately.
Yvette Reay
GBI order a deluxe golf basket for… I order a deluxe golf basket for husband was disappointed that half stuff wasn’t in if and instead cork screw thongs were he’s an recovering alcohol and I was quite disappointed he loves golf and I purchased the basket for the golf stuff if I new ahead of time it wasn’t going to be in basket I would not of order it he ate the crackers and wafers. . Really disappointed