Everything came as advertised and the… Everything came as advertised and the equipment is all good

Waste of time and Money Placed order before Thanksgiving, it has been 3 weeks with no updates. I have ordered multiple items from other sites since then and received my goods in normal shipping times, yet not even an update email from Evo. No one is available for customer service phone support, the support chat is terrible and useless. They advertise the chat as supported by live agents but is very clearly a bot that doesn't even function. Have sent multiple emails to customer care with no responses. Trust the reviews and do not ever buy from this horrible company.

We purchased skis and boot at the store… We purchased skis and boot at the store in Utah on Jan 5th. The skis got mounted and nobody shipped them to us. We called on Jan 28th, and they said the skis were sitting and nobody noticed them. They gave us free expedited shipping which was to take 7 days, so NOT expedited at all. Terrible service considering the purchase was close to $2000.

Defective ski warranty not honoured Purchased 2023 Line Chromic Ski's. After 3 weeks of use (5-6 times) the top sheet started seperating from the ski. Line's Warranty states "Delaminating of topsheet" is covered. Evo claimed this is topsheet chipping and is not honouring the warranty. Pursuing other support avenues (Line direct, Credit Card)

Fantastic service Fantastic service. They followed through with a price match guarantee within minutes of my emailing them with a lower price I had found online. Great information and follow through.