Lance Savageu
GBPour example of customer service Pour example of customer service, no one to talk to. Part was sapost to be on hand wasn't. Wanted to cancel order nl one would return call. After several attempts to talk to someone and no return call requested to cancel order, with no response part came two days later. Wrong part.
Roland Holder
GBLots of different karts to choose from There is a wide variety of gokarts to choose from. I never actually thought that you could buy gokarts online, but this online stores makes it so easy! I seriously think that the purchasing experience is even better than buying in retail shops. Good website and nice selection
David
GBBuyer Beware! I bought a Trailmaster Blazer 200R before Christmas which was supposed to be a Christmas present but did not get it until January thanks to COVID. The brand new lead sealed acid battery died after the first week. Called customer support and they claim its considered wear and tear so its not covered under warranty even though its BRAND NEW! Also the choke cable does not open fully when you pull it. Not happy with this company and they DO NOT stand by the product they sell!
Consumer
GBDo not order from this company Do not order from this company. If you ever need any assistance after purchase you will not be able to speak with a human. Go kart came with broken lights, contacted customer service (through text, only way to communicate with them) and they push you off to manufacturer who cannot speak English. Please go to your local Go-kart dealer to make a purchase. Even if the price tag is higher, you won’t pay $300 for shipping and no customer service.
Herb Horton
GBThe customer support team is phenomenal I really appreciate how helpful the customer support team is. They helped me from beginning to end. And it didn't even feel like they were hard-selling me! They just gave me all the information I needed. This is what customer support teams should strive to be! No pushy hard-selling, just honestly helping customers out.