Disappointed in shipping time Disappointed in shipping time. As seller on Amazon, shipping time is 2 days. When purchased from Grivet website, shipping was 1 week. Return policy is also different. I compare only because Grivet is seller on Amazon.

I ordered a pair of five fingers I ordered a pair of five fingers. My new shoes were a little tight at first but fit better the longer I wear them. The delivery was frustrating because I received two day delivery but the tracking never showed my order leaving the transfer facility. My order showed up after 4 days.

needlessly complicated shipping and payment process The order went through but I was unable to use a visa gift card because it didn’t have my name on it. I was able to use it on amazon later. When entering the delivery address it kept defaulting to my home address rather than the address that I would be staying at for the holidays, necessitating several re-tries. Otherwise it went well

Unfair return policy Unfair return policy Grivet outdoors has a unfair return policy. They charge 15% restocking, even if you return new shoes within 1 weeks. In their return policy, they have placed a line at the bottom, " Discretionary returns may be subject to up to a 15% restocking fee." It does not specify, what constitutes a discretionary return

Would not price adjust an order within… Would not price adjust an order within 30 days of purchase…customer service just blew me off. The bag I purchased dropped $20.00 and they would not offer a credit or discount coupon….