Need Exchange and Fair Return Policy I ordered a pair of shoes with my ordinary size but they were too small so I needed to return them. I was told no exchanges were allowed and I had to return them but I would need to pay a return fee which was only good for a store credit. I returned them and paid $12.75 in shipping myself so I essentially paid extra for shoes that didn’t fit. I did receive a refund for the price of the shoes but am still out of pocket for return shipping costs. Will never buy from Grivet again.

Grivet is a pseudonym for Amazon Grivet is a pseudonym for Amazon. Ordered from Grivet, received it from Amazon. I could've ordered it cheaper from amazon but wanted to support a smaller business. *** the next day, the email and phone number I provided got spammed hardcore for a week. not happy with that at all.

It again I do not like websites where you place an order, they charge your card, then a few days later send an email stating no longer available.

Grivet First, Grivet Outdoors was one of the few places left to carry the Skechers Women's GOrun MaxTrail 5 Ultra Shoe that I ordered. That is huge. Second, the order was shipped the next business day and arrived a couple of days before expected - which was greatly appreciated.

Terrible Company With Worse Customer Service Terrible customer service. I bought a pair of Sketchers sandals from them which arrived the wrong size and one of sandals is defective. I've contacted them 10 times so far about sending a return shipping label for the these shoes, and they have refused to send me a label, stating that it is my responsibility to pay the $10 it will cost to ship them back, and only then can they decide if they will even take the shoes back. Horrible company!