Consumer
GBWould not price adjust an order within… Would not price adjust an order within 30 days of purchase…customer service just blew me off. The bag I purchased dropped $20.00 and they would not offer a credit or discount coupon….
F Gardner
GBWrong style, Wrong size! Box labeled “USED”! I received the incorrect order in the mail. Wrong style of shoe, wrong size and the box sent to me was labeled “used”! I did not order a used pair of sneakers! I’ve reached out to Grivet Outdoor to return this order and gotten no response. My order info does not come up in their Return menu.
Hunter
GBI ordered 2 items I ordered 2 items. While both came as promised there were difficulties. Only one was sent first so I requested the other and was never informed that my request was received nor was a confirmation that it shipped sent. A little lacking in communication but they both did come. Great price and product though
Michael T Adams
GBNeed Exchange and Fair Return Policy I ordered a pair of shoes with my ordinary size but they were too small so I needed to return them. I was told no exchanges were allowed and I had to return them but I would need to pay a return fee which was only good for a store credit. I returned them and paid $12.75 in shipping myself so I essentially paid extra for shoes that didn’t fit. I did receive a refund for the price of the shoes but am still out of pocket for return shipping costs. Will never buy from Grivet again.
Heidi
GBI ordered a pair of five fingers I ordered a pair of five fingers. My new shoes were a little tight at first but fit better the longer I wear them. The delivery was frustrating because I received two day delivery but the tracking never showed my order leaving the transfer facility. My order showed up after 4 days.