Ultimate failure to label their parts correctly Ultimate Golf Carts is the ultimate example of why you are making a mistake by not ordering parts from Amazon or Ebay, They honor their return policy or plainly state that they won't. This is a poorly run business. I ordered a Lithium battery charger. They do not state that it only charges Lithium p04. My batteries are Lithium, but they are Lithium-ion. No refund.

Poor customer service placed my order over a week ago got the email stating my order was shipped looked up tracking number, tracking stated label was created. Called the company twice first time they stated they would look into it and let me know, and nothing changed, second call Kathy was rude hung up on me refused to connect me to a manager. Buyer beware save the headache buy elsewhere. They seem to be a third party shipper and they most Likely didn't update the website pricing so I ordered a item that would cost them money to fulfill so instead if eating the mistake like a reputable company would they treated me like a criminal claimed I threatened them and canceled my order and issued a refund in a matter of minutes.

Stay far away Stay far away. Returned my items and they refuse to refund me. Worst customer service and follow up I have ever seen!

didn't preform inspect like I was told.Before I picked it up I was told they… Didn't perform inspect like I was told. Before I picked it up I was told they performed a long list of inspections to the cart along with other engine maintenance inspection. I was told that they did a compress test and it was the highest one they had left but I had no written data proving this. I found a vacuum hose discounted I replace it because it was too short and brittle I replace all the hoses and tubing. When it was delivered it wouldn’t start I was told it was because it was cold. After they messed with it it started. A couple months later after it warmed up I tried to start it and it wouldn’t I called they came back and picked it up.

Expensive and slow First of all very expensive yes the paint job I had them do did turn out very nice ($675)) I had installed. Carbon fiber dash (that I bought elsewhere), chrome skid plate( I bought elsewhere), a radio that was bought from them kicker led speakers bought from them and to move my horn button to the floor it cost me $2,112 total that is crazy high $861 of it was labor alone. I asked them to check the under glow lights because they where on the cart when I bought it but not hooked up. they said they didn’t work. I got the cart home hooked the wires to the battery they worked like they where brand new they had the cart 2 weeks