Expensive and slow First of all very expensive yes the paint job I had them do did turn out very nice ($675)) I had installed. Carbon fiber dash (that I bought elsewhere), chrome skid plate( I bought elsewhere), a radio that was bought from them kicker led speakers bought from them and to move my horn button to the floor it cost me $2,112 total that is crazy high $861 of it was labor alone. I asked them to check the under glow lights because they where on the cart when I bought it but not hooked up. they said they didn’t work. I got the cart home hooked the wires to the battery they worked like they where brand new they had the cart 2 weeks

Ultimate Golf Carts Staff are the BEST! I don't know who is writing all these crazy, unrelated reviews for this company but they're just not accurate. My experience with Ultimate Golf Carts has been nothing short of stellar. From buying a cart to buying parts their staff have been knowledgeable, professional, caring. They listen to my needs, they do what they say they'll do, and they're honest to a fault. I have friends who have also had the very same experience with them. If I could give them more than five stars I would.

Great buying experience and service after. I bought my used golf cart years ago and they were great at making all the modifications and upgrades I wanted. Recently they were very quick to repair my broken down golf cart. Called me promptly with a diagnosis of the issue and options for repair. Made the repair along with additional options I wanted installed and had my cart running great very quickly.

Ultimate failure to label their parts correctly Ultimate Golf Carts is the ultimate example of why you are making a mistake by not ordering parts from Amazon or Ebay, They honor their return policy or plainly state that they won't. This is a poorly run business. I ordered a Lithium battery charger. They do not state that it only charges Lithium p04. My batteries are Lithium, but they are Lithium-ion. No refund.

STAY AWAY STAY AWAY! They choose whatever "restocking fee" they want for returns. I ordered a golf cart part from Ultimate Golf Carts/Parts for my small business Dec 29th, 2022 and needed the part invoiced and shipped in FY22. I received an invoice on Jan 3, 2023 showing the product shipped in 2023. Because the part showed shipping in 2023, I never opened the package and asked to return it. Ultimate Golf Carts/Parts required that I pay to ship the product back and they charged me a restocking fee of 20%. The website states a "restocking fee" but with no specific percentage or amount listed which allows the company to charge whatever they want which is not very customer friendly. Their "restocking fee" strategy is a profit center for them especially since I paid to ship the product back. I never even opened the product and they charged me $41.42 to just place the box back on the shelf. Horrible customer service.