Keith Overby
GBBEWARE of Pifer Golf BEWARE of Pifer Golf! My wife purchased my (used) golf cart for me last August, 2020 as anniversary surprise. I have had nothing but the SAME bad axel oil leaks that have been non stop! When I've contacted Mark and they did come out several times last summer, but it was never repaired. We have a one year warranty and when I talked to Mark today June 2021, all he said was YOU bring it in here we dont have the help to pick it up!? VERY BAD RIP OFF BUSINESS, no honor of their warranty, my wife got ripped
Mike Rydberg
GBGreat buying experience and service after. I bought my used golf cart years ago and they were great at making all the modifications and upgrades I wanted. Recently they were very quick to repair my broken down golf cart. Called me promptly with a diagnosis of the issue and options for repair. Made the repair along with additional options I wanted installed and had my cart running great very quickly.
Kenya Brown
GBI bought Allied Lithium batteries from… I bought Allied Lithium batteries from Ultimate Golf Cart's parts website, UltimateCartParts.com. Great price, good communication, shipped within a few days. I needed to ask some questions before I bought and both Kathy and Bailey got answers for me. I will definitely buy again from them.
crmar
GBSTAY AWAY STAY AWAY! They choose whatever "restocking fee" they want for returns. I ordered a golf cart part from Ultimate Golf Carts/Parts for my small business Dec 29th, 2022 and needed the part invoiced and shipped in FY22. I received an invoice on Jan 3, 2023 showing the product shipped in 2023. Because the part showed shipping in 2023, I never opened the package and asked to return it. Ultimate Golf Carts/Parts required that I pay to ship the product back and they charged me a restocking fee of 20%. The website states a "restocking fee" but with no specific percentage or amount listed which allows the company to charge whatever they want which is not very customer friendly. Their "restocking fee" strategy is a profit center for them especially since I paid to ship the product back. I never even opened the product and they charged me $41.42 to just place the box back on the shelf. Horrible customer service.
Jennifer
GBDispleased Bought a cart here about a year and a half ago so that my 90 year old great grandmother could get around her farm property. Batteries were looking pretty worn so the saleman assured me that when we needed new batteries (4) he would give us a deal. Called there earlier this week and spoke to a woman that crabbily told me that he no longer worked there and she would not honor the deal, even with receipt proving I purchased a cart from them less than 2 years ago. The reassurance of batteries was one if the main reasons I purchased from Ultimate Golf Carts in the first place, since 4 batteries run about $800-$1200 (locally). Very displeased and we will not be doing business here again