Bought a "refurbished" golf cart Bought a "refurbished" golf cart. The new wheels, seats etc looked great but they did absolutely nothing to the cart mechanically. Brought cart to different shop to get the mechanical issues corrected. Would definitely not buy from these people again.

STAY AWAY STAY AWAY! They choose whatever "restocking fee" they want for returns. I ordered a golf cart part from Ultimate Golf Carts/Parts for my small business Dec 29th, 2022 and needed the part invoiced and shipped in FY22. I received an invoice on Jan 3, 2023 showing the product shipped in 2023. Because the part showed shipping in 2023, I never opened the package and asked to return it. Ultimate Golf Carts/Parts required that I pay to ship the product back and they charged me a restocking fee of 20%. The website states a "restocking fee" but with no specific percentage or amount listed which allows the company to charge whatever they want which is not very customer friendly. Their "restocking fee" strategy is a profit center for them especially since I paid to ship the product back. I never even opened the product and they charged me $41.42 to just place the box back on the shelf. Horrible customer service.

Displeased Bought a cart here about a year and a half ago so that my 90 year old great grandmother could get around her farm property. Batteries were looking pretty worn so the saleman assured me that when we needed new batteries (4) he would give us a deal. Called there earlier this week and spoke to a woman that crabbily told me that he no longer worked there and she would not honor the deal, even with receipt proving I purchased a cart from them less than 2 years ago. The reassurance of batteries was one if the main reasons I purchased from Ultimate Golf Carts in the first place, since 4 batteries run about $800-$1200 (locally). Very displeased and we will not be doing business here again

Expensive and slow First of all very expensive yes the paint job I had them do did turn out very nice ($675)) I had installed. Carbon fiber dash (that I bought elsewhere), chrome skid plate( I bought elsewhere), a radio that was bought from them kicker led speakers bought from them and to move my horn button to the floor it cost me $2,112 total that is crazy high $861 of it was labor alone. I asked them to check the under glow lights because they where on the cart when I bought it but not hooked up. they said they didn’t work. I got the cart home hooked the wires to the battery they worked like they where brand new they had the cart 2 weeks

I bought Allied Lithium batteries from… I bought Allied Lithium batteries from Ultimate Golf Cart's parts website, UltimateCartParts.com. Great price, good communication, shipped within a few days. I needed to ask some questions before I bought and both Kathy and Bailey got answers for me. I will definitely buy again from them.