S. Bran
GBSlow and over-priced delivery I placed an order for a helmet on 11/6, but didn't receive it until 11/21. I think that's far too long in this day and age of fast deliveries. Also, I was charged $18.56 for shipping for a box that allegedly weighed "6 lbs", but there's no way the box weighed more than 2. Definitely feel like I got taken advantage of on shipping fees and am frustrated about the incredibly slow delivery. Doubt I'll order from Erik's again!
Jill
GBFrom lies to lack of communication and still no shipping I talked with someone on their online chat on May 5 and was told the item I was ordering was in stock, with 6 available, and orders were being processed and shipped in about 2 days. On May 10, I received an email response to an inquiry saying my order would ship the coming week. My order still has not shipped, and I am getting absolutely no responses to my emails. So they’re not being upfront about their processing time and not being responsive to emails. This is extremely frustrating. They’re taking business away from other small businesses and then not fulfilling the orders, and they’re stringing costumers along. I highly recommend you avoid ordering from Erik’s.
Benjamin M.
GB😆 I tried ordering a product at a too… 😆 I tried ordering a product at a too good to be true advertised price. Turned out it was…Received an email my order had been canceled due to it selling out and then continued to receive emails on the same product for days. This companies a scam….
Koby Johnson
GBSNOWBOARD BOOTS Review SNOWBOARD BOOTS Review: Erik’s Bike Shop had the best price for the Ride Anthem snowboard boots I was looking for. I was skeptical at first given other reviews, but I placed my order on Thanksgiving, my boots shipped Friday the 25th, and I received exactly what I ordered on the 1st of December (four days earlier than expected). I couldn’t find another online retailer that was offering the Boots at a discount ($199/$249), so I’m super pleased with what I got. Thank you Erik’s!
Chris Wieser
GBBefore you purchase anything from this company you better hope you won’t have to rely on their customer service Before you purchase anything from Erik’s Bike store read the reviews. There are a few people that had a good experience but there is an overwhelming consistency of comments suggesting that Eriks will take your money but there is no customer service to back their brand. This is absolutely true in my experience with Eriks. I have purchased multiple products from this company but will never do business with them again. Erik’s bikes does not care about their customers or doing what’s right. Stay clear of this company and spend your hard earned money somewhere else.