West Des Moines Store ~ the manager… West Des Moines Store ~ the manager there was the rudest lady/kid lacking service I have ever met - I'm posting on all military and veterans/Gov sites I belong to NOT NOT GO THERE!!!! Unacceptable behavior from the manager! Not cool! Sorry, not sure, MAYBE SHE WAS HAVING A BAD DAY???

Joke company sent the completely wrong boots Ended up ordering invado of vans snowboarding boots from them. The shipping was fine came pretty fast for standard shipping. The only issue I have with this company is I told them they sent me the caviar color and I ordered black and white. I advised them of this and they literally told me oh well that’s the only one we have. They don’t even have caviar color listed on their website. Did not offer to make things right with there mistake joke company to do not order from them dropped 200 dollars on boots that I wanted and there not the right ones.

From lies to lack of communication and still no shipping I talked with someone on their online chat on May 5 and was told the item I was ordering was in stock, with 6 available, and orders were being processed and shipped in about 2 days. On May 10, I received an email response to an inquiry saying my order would ship the coming week. My order still has not shipped, and I am getting absolutely no responses to my emails. So they’re not being upfront about their processing time and not being responsive to emails. This is extremely frustrating. They’re taking business away from other small businesses and then not fulfilling the orders, and they’re stringing costumers along. I highly recommend you avoid ordering from Erik’s.

😆 I tried ordering a product at a too… 😆 I tried ordering a product at a too good to be true advertised price. Turned out it was…Received an email my order had been canceled due to it selling out and then continued to receive emails on the same product for days. This companies a scam….

Before you purchase anything from this company you better hope you won’t have to rely on their customer service Before you purchase anything from Erik’s Bike store read the reviews. There are a few people that had a good experience but there is an overwhelming consistency of comments suggesting that Eriks will take your money but there is no customer service to back their brand. This is absolutely true in my experience with Eriks. I have purchased multiple products from this company but will never do business with them again. Erik’s bikes does not care about their customers or doing what’s right. Stay clear of this company and spend your hard earned money somewhere else.