bought a true m50 elliptical on 3/4/17 … bought a true m50 elliptical on 3/4/17 made a nocking noise right away service came on 3/9 said it needed bearings ordered bearings service tech replaced bearing on 3/31 still making same noise tech started spraying everything to quiet it up retightened everything still making noise tech was frustrated and said he is done working on it and if i was old and hard of hearing it would not bother me.said i should get a new machine.called gym source when tech was here and let them hear the noise.he said there is something drastically wrong with it.and he was going to e mail somebody a nd they would be getting in touch with me.still waiting its been 3 weeks if it can't be fixed i would like a new machine or my money back

My husband posted the previous review … My husband posted the previous review and we have tried all the email addresses you gave us but they bounce back just as they do for direct gym source. We would like to know how you know we ordered a treadmill as my husband didn t put that in the review. For the information of the person/people who are stealing other people's money the police and consumer services are on to you and we are also getting interest from a tv consumer programme .WE WANT OUR MONEY BACK

Absolute scam Absolute scam. I placed an order on April 1, when my card was charged immediately. I should have recognized the red flag then. Usually, you should only be charged when your order ships. After not hearing from Gym Source for several days I tried MULTIPLE times to get in contact with someone to get an update on my order with zero response. It wasn't until I finally attempted through the website when someone reached out only to tell me my order was back-ordered and wouldn't ship for months. She said she would cancel my order and refund, but have since heard NOTHING from them, and have not received a refund. I am livid.

We wouldn't buy our gym equipment from … We wouldn't buy our gym equipment from anyone else, David is fantastic to work with! He accurately assessed our needs and made suggestions; we did our research and then purchased the items based on on-line customer and professional reviews. All 3 purchases were wise investments and have helped us to make an important lifestyle change. David is friendly, knowledgeable and follows through on his word. We've also found Gym Source's prices to be excellent! Would very highly recommend :)!

Had a HORRIBLE experience with Gym Source in White plains Had a delivery of a home gym. One of the 3 guys there was very rude and threw 45 pound dumbells on our floor as he was removing our old home gym. We complained to James at the White Plains store and he said someone would call us back and we received no call back or follow up on the incident. We also received no instruction manual or warranty information on the home gym we purchased. We had bought a treadmill from them in the past and the guys that had installed the treadmill had stripped the screws when I was moving. When i notified them of this they still charged me to have them come out and fix the issue that they had caused. I am very dissatisfied and will be taking my business somewhere else in the future.