Christopher Schorr
GBThese guys are awesome These guys are awesome. For context, I ordered a couple of 10 lb Olympic plates from another small fitness company 2 weeks ago and I still haven't received them. Four days ago, I ordered an AB5000 from Rep - the best bench there is, btw. They shipped it the next day and it arrived 2 days later. A 100 lb bench to Maryland from Colorado in 3 days is pretty awesome, given the state of the home gym market during the pandemic. Also, the military discount is much appreciated. I will definitely be returning to Rep in the future!
John Carabetta
GBGreat Company, Great Service Have ordered over 4k worth of items. have they all been perfect, nope, however Rep Fitness always made it right! No idea what people are talking about not being able to reach anyone, just called today to correct shipping address and got someone in under 5 minutes. Great US based Customer Service, not so great China items. However eventually you will get an acceptable or very good product as they make it right.
Quicky xxx
GBI'm a potential customer in UK. I'm a potential customer in UK. Their equipment looks really nice and I would have definitely purchased some equipment. Sadly there is a 5 month waiting time to buy from their UK supplier and do not sell directly. I wonder how this is a good business model to have what looks to be fantastic bits of kit that you cant get within a reasonable time? I tried to buy directly from their US site but sadly they do not do international sales. I believe that they would expand their business exponentially if they would handle international sales themselves or to have a decent amount of stock in a European warehouse to create short lead times and grow their client base. Ironically I'm disappointed with their sales set up and not getting the opportunity to buy and give a positive review of what looks to be decent work out equipment. Can i recommend Rep fitness? Regrettably NO! I would welcome the opportunity to sing their praise.
ANONYMOUS
GBTerrible quality products from China Terrible quality products from China. Broken welds (very unsafe), awful condition visually and the need business model around shipping cost is insane. You'd be better off with Rogue. They claim to be competitive to Rogue, but they are not even in the same ballpark.
Chris Roth
GBSolid pricing, terrible customer service Solid pricing and decent equipment. Their customer service is absolutely aweful. Ordering is an absolute pain in the ass and there are always issues. I just pay the rogue tax and avoid this company all together. Not worth the headache. If you can get the equipment and it's not missing parts it seems decent.