Great Experience, Quick Delivery Placed an order for multiple pieces of equipment totaling about $2k on Dec 22nd. Afterwards, I read multiple reviews with issues about shipping delays or poor customer service. Naturally, I got nervous.. especially considering I was ordering right around Christmas. On Dec 27th, I received an email with tracking info (it wasn't actually picked up by FedEx until the 28th) and I received everything today, on Dec 30th. 8 days in total from ordering until delivery. Honestly, I don't know if I just got lucky? Or maybe they've made improvements to their logistics. But from this experience, I have absolutely no complaints with Rep Fitness.

Trash customer service Trash customer service. Don’t trust the reviews on YouTube. They’re partnered/affiliated with them so of course they’ll get good treatment. But for the rest of us, they won’t care unless you post a complaint on social media. I’d go with Rogue or anyone else.

I place the order first week of… I place the order first week of september 2020 according to tracking number they give me estimated delivery date october 5 2020 but until now no delivery happen .tracking said still in shanghai. sent them dozen of email but this company doesn’t reply. i have a feeling i’m been scam by this company . i have to file a dispute thru Paypal to get my $1000.00 back but until now no result yet. Please Avoid Doing Business With this Seller they are only good communicating in the beginning to get your money after that their not communicating with you . Big mistake to trust this company.

Same experience as everyone else Same experience as everyone else. Spent thousands only to have the shipment delayed by months. After sending them a dozen emails I received one response stating saying they grossly oversold their stock and my order was affected. Offered a 10 dollar promo code which as everyone has already stated is just an insult. I understand they were flooded with demand but that doesn't excuse butchering your business model. No communication, failures in understanding your own inventory potential, etc etc. The company is a f*king disaster at the moment. Save for another week or two and buy from Rogue. I promise you it's worth avoiding the hell the rest of us are currently experiencing.

I'm a potential customer in UK. I'm a potential customer in UK. Their equipment looks really nice and I would have definitely purchased some equipment. Sadly there is a 5 month waiting time to buy from their UK supplier and do not sell directly. I wonder how this is a good business model to have what looks to be fantastic bits of kit that you cant get within a reasonable time? I tried to buy directly from their US site but sadly they do not do international sales. I believe that they would expand their business exponentially if they would handle international sales themselves or to have a decent amount of stock in a European warehouse to create short lead times and grow their client base. Ironically I'm disappointed with their sales set up and not getting the opportunity to buy and give a positive review of what looks to be decent work out equipment. Can i recommend Rep fitness? Regrettably NO! I would welcome the opportunity to sing their praise.