Kevin
GBJane is very responsive and… Jane is very responsive and knowledgeable. She helped me twice, one for battery and one for tire, each time she can identify the problem promptly and correctly, and provided an easy solution. Best service!
Eli Triplett
GBMy battery was damaged and the end of… My battery was damaged and the end of my warranty was nearing so I reached out and the support team got back with me very quickly. With a few emails exchanged over 2 days, the problem was diagnosed and they had a new battery being sent my way. They were so kind and helpful. I didn't think companies actually cared about customers, but Turboant does
Charles c Matteson
GBGreat service next day delivery Great service next day delivery! I ordered and I received my scooter less than 24 hours later. The scooter it’s self is amazing, the build quality is brilliant and it climbs hills with ease. The power delivery is quick and you reach top speed quickly and smoothly.I would definitely recommend this scooter it is so much better than other scooters by far.
Kym Westbrook
GBDisappointed in the warranty I purchased the X7 Max for my son for Christmas. He took it to college with him and within a month the front tire went flat and would not hold air. I emailed customer service and they did respond quickly but let me know that the tire is not covered under warranty and I would have to purchase a new one for $16 (shipping $15). Just as a point of customer service, it seems that they would replace the inner tube and eat the $5 that it probably costs them. But they didn't and I have a really bad taste in my mouth for this company. I have another son going to college this year and guess which company I will not be purchasing another scooter from?? This one!
David Hoffman
GBAbsolute fun Absolute fun. Certainly adequate for getting around most urban areas. Fairly limited in going up inclines. WOT affects range 5-10 miles tops. Switchable battery is the icing on the cake.