Great customer service Great customer service. We had several conversations about exactly what we needed in our circumstances and were given pros and cons of machines we were looking at. We were given expert facts about each and which was available. When we decided on one, the delivery was timely. We were kept informed of each step. Delivered on time and expertly wrapped for shipping. The delivery was to the inside of our garage. Every step was exactly as promised.

Excellence … Professional customer service with helpful options provided that gave us an exceptional experience when purchasing. Stayed in touch during entire process all the way to delivery to door. Offered different possible equipment options to aid with financial goals.

I am very pleased with my entire… I am very pleased with my entire experience with FEB. Israel is really and truly committed to his 100% customer satisfaction guarantee. I called in early January hoping to buy a specific piece of equipment but there were none to be had. Israel took the time to personally make a recommendation more suited to my needs. Delivery and setup were flawless. Unfortunately part of my physical disability made it impossible for me to use my new machine. Just one call with Israel and we believe that my problem will be solved. Apparently I am not the first person to have trouble with my leg. With Israel’s help I will be getting an accessory that we hope will solve my problem. Once I receive my leg stabilization kit I plan to get moving and to get in better shape. Thank you again for all of your help and commitment to your customers Israel. I can update this story when I get my accessory!

Pass interference on the play I was so enthused w Israel Colon’ knowledge consistently and honesty. We kinda stumbled upon each other, but he tried everything he could throw at it too make it happen. My decision is no longer my own; I’m married with a family. I appreciate you Israel. I know more about these bikes and what to look for, thank you Cheers Mrs. Smith

A good experience and purchase . The overall purchase of the recumbent stepper went very well . Israel was very helpful and offered a good price . He also answered phone calls and text messages. The delivery was as promised within the two to three week time frame . No damage to equipment during delivery. The CRS800S is I well built piece of equipment!