Received used/returned product The product I received is certainly a used/returned or repacked product.the parts are not in boxes but are taped together in the box.assembled proudly is functional

So far this treadmill is great! So far this treadmill is great! There are a few things I wish would be better but over I think it's a super solid treadmill for the price. If I was to make it perfect, I wish the speakers were a little bit louder. The knobs to increase or decrease incline and speed are super easy to move so I have been finding myself brushing up on them when running and having to adjust them back to my desired settings. The tablet holder moves a little bit and makes noise so that's kind of annoying also. Aside from those things though it really is great.

Easy to navigate website Easy to navigate website, good deatails on products, easy to order or follow through on order if needed, timely, professional, friendly customer service support

Poorly put together I do not like the fact that my treadmill has exposed colored wires that are between the back of the handrails behind the monitor. BTW just received treadmill yesterday and paid over $300 for it to be put together and was told by the waranty department that the exposed wires are supposed to be there and their is nothing they can do about it. I wish they had an option to upload images.

Delivery company is a joke! The delivery company they use is a joke. I have contacted them two times by phone to schedule my delivery window. Both times they are unable get ahold of my delivery driver to schedule a delivery. Meanwhile the treadmill I have ordered shows it’s been sitting in my destination city for seven days now and I was told to call back tomorrow. Whiskey Tango Foxtrot!