Shipping was careless and intl fee?! I found it odd that we were charged an international service fee but the package arrived from New Jersey. It arrived just rolled into a ball and the light plastic packing bag taped tightly around it. Somewhere along the lines of shipping it got a large slit through the packing and it cut into the pod so it is useless to me. I emailed a week ago about what my next steps can be but no response yet. How is there no number to call either? Not liking these reviews I see here now, after having my own issues.

Still waiting? Ordered over a week ago. Still hasn’t shipped? Might want to revisit how they are getting or not getting their product in customer hands in a timely manner. Response to Chillpod. According to USPS shipping label has been created on 3/27. USPS has not received the item. It is April 4th. You sent a review product email before item is on the customer’s hands. Order being processed vs. shipped are 2 different things. Minimally if the item has been shipped, better communication would be nice.

What a fantastic bit of kit What a fantastic bit of kit. I have set it up in the garage so I can get straight in after a treadmill or strength and conditioning session. I am 6ft 3 and there is plenty of room for me in the pod. I absolutely love it. It is the best way to start the day.

***DO NOT BUY!!!*** Product leaked the… ***DO NOT BUY!!!*** Product leaked the first time I filled it. Reached out to customer service, responses have been super slow, I explained the entire issue in my emails, only to have the rep ask me what my issue was. I have logged a formal complaint through the Better Business Bureau and notified this company I have done so, WITH PROOF of complaint, and still no response. Don’t waste your time or money. This is a scam company for sure. I am so mad I didn’t do my due diligence before purchasing.

I have used it everyday I have used it everyday, being a multi sport fanatic, it has helped me cool down and recover. Had it nearly two weeks, and it’s great. even 6”4 92kg, I can fit in and still have space to move.