carol crow
GBI cannot write a review as experience… I cannot write a review as experience is in going. Received massager within reasonable time frame no complaints. Opened and used for 5 minutes and it began to sound like a jet taking off and then quit vibrating. Could restart bu would quit. Packaged and mailed sending info and racking number to customer service requesting a refund. Tracking shows return was delivered and have not heard from anyone since I mailed return. So long story short, so far I am less than satisfied
JENNA
GBReached out to company after filing a… Reached out to company after filing a BBB and a paypal dispute, asking to please send return labels. Emailed them 9 times. They responded after a usual 5+ day, or so much longer, wait with "why do you want to return?" And then being ignored, so items were refused. Buyer beware.
william hughes
GBBad company … I bought an adjustable dumbbell and then ordered another one a couple days later. They sent me something completely different and adjustable barbell. As you will see, if you try to return something neither of their phone numbers work every time I email them. They would send me just a form letter and they would never, ever. Contact me and reply about my issue. I tried so many different ways. They're the worst company I've ever dealt with.
JeBu
GBI want nothing to do with this company ever again! I want nothing to do with this company. They did not respond to my attempt to contact attempt via the website. They don't answer the phone. I paid for expedited shipping and they failed to deliver with their 5 to 10 day window and I filed a charge dispute with the credit card company. They are terrible with customer service.
Cristian
GBPoor quality and slow shipping. This took over a month to arrive. The picture also shows two dumbbells and I was lead to believe that I was purchasing two dumbbells, not one. That was extremely disappointing. Aside from that bad experience, the weight changing system is also pretty terrible. 7/10 times you want to change the weight it’ll get stuck. Would not purchase again nor support the company.