Callie Peterson
GBNot a bad product but service needs HUGE improvement!! Regarding you service, it is subpar. You need to provide better updates on order status. You probably need to higher a lot more people to actually respond to email inquiries in a timely manner and more people so that there is not an endless busy signal on the phone. Regarding the product, I love it but its not the best. Whenever I pickup the dumbbell and set it back down carefully in its tray, often times its very difficult to then change the weight setting. I have to manipulate the dumbbell to ensure its setting just right to turn the two handles. Could use some improvements.
By the lake MN
GBThe massager gun works on tight… The massager gun works on tight muscles. My hesitation is the size, tough for me to use by myself, especially reaching around to the back. It also has an uneven motion and all of a sudden it is pounding, literally bouncing up and down. That makes a smooth massage a matter of constantly readjusting.
Kenneth
GBTerrible communication I got notification after about 3 weeks that my dumbell set was delivered, however it was not. Notified the company with zero response multiple times so I filed a claim with Paypal. 10 days later a set does show up again with zero communication. 2 stars because I actually got the product but other than that a horrible experience.
Charles Green
GBAvoid this company Paid for expedited shipping took months to get order. Know one answers phone. Literally 50 emails before getting response. Avoid this company like it’s COVID and the plague combined
T. Russell
GBHORRIABLE CUSTOMER SERVICE I ordered dumbbells and canceled the order in less than an hour. I received an email saying they were evaluating my request. I sent several emails for four days, NEVER to receive another response. 5 weeks later, I received the dumbbells. How ridicules. Sent several emails explaining. I googled the business name to find out they have horrible reviews. DO NOT BUY FROM THEM