Sending back order!!!!!!!!!!!!!!!! I would have been more satisfied if I had been advised that the product that I had ordered was not available. I would have cancelled the order. I was sent a product that I did not want, Now I have to find a FEDEX and send the order back, which I am not happy about! I probably will never order from this company again.

Price was good, shipping was terrible I was pleased and excited to find the Wellness Salmon and Venison stew at the price we got it at (with free shipping). However, when they arrived, most of the cans were some level of dented, from kind of to severely. Since that's the kind of thing that compromises the seal on the can and changes the food from food to fatally toxic, that's a problem. There was no padding (bubble wrap, etc.) in the package, so the cases of food were banging around during shipment - not sure if that is what caused the denting (seems likely), or if the cans were dented before they were shipped (some of them were in the middle of a shrink-wrapped case, so not sure how they got dented otherwise), or both. In any case - the food is no longer cheap if i have to throw some of the cans away to avoid poisoning my dog, and i won't order from this company again.

YOU SUCK!!!!!!!!!!! WORST CO. I HAVE EVER DELT WITH!!!!

Great follow up The first order was delivered wrong with the incorrect product and incomplete. However within 24 hours of discovering the error, both items on the order were delivered to me. They were very responsive and friendly to deal with. I would order from them again because of the way they handled the error with such ease and quickly

Slow shipping, not warning of the backorder, took money instantly, didn't ship until 4 days later Sad to say that they are not reliable, they could have at least sent an email stating the delay in shipping……….