PetBest.com

31260 Cedar Valley Drive, 91362, Westlake Village, CA
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1.80
Based on 20 Reviews

5

0.00%

4

0.00%

3

10.00%

2

60.00%

1

30.00%
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Christal Davis
GB

Higher prices and slower shipping Since your company has merged or hired outside help I've noticed higher prices and much slower shipping. I used to like you because my animal food was cheaper with auto shipping now you change it to toys. I used to love your service it was a two day shipping now its much longer.

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JET37
GB

Good Price...Slow Delivery / Communication I liked the price of the product I ordered, but would like to see it arrive sooner. My first order took two days to ship, then five days transit based on the shipping method. USPS Priority would cut 2 - 3 days off the transit time. On my second order, it took seven days before they sent me a backorder notice. :( I cancelled and ordered from another vendor, and received the product in two days. :)

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Suzanne Salvas
GB

Slow delivery. I was disappointed with service on this order. Two to five business days turned into 12 days and I received only half of my order. Hopefully, service will improve in the future.

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Amy Woodhouse
GB

Slow shipping, not warning of the backorder, took money instantly, didn't ship until 4 days later Sad to say that they are not reliable, they could have at least sent an email stating the delay in shipping……….

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Scott Huotari
GB

Ants in my dog food I got my dog food and it had ants in it. I called support and they told me that I had infected them. When it arrived at my office, where I have my shipments delivered it had ants. Not at my home. I cancelled my subscription. My wet food was fine, just the dry stuff had ants Poor customer service if you ask me and I am out 60 bucks and my time to take a bunch of photos of the ants crawling around. She acted like I was lying to her. I am unhappy.

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