The invoice did not match the contents. The invoice in a small box of items stated that two 30 lb bags of dry food should be in the shipment. The bags still have not arrived five days after the box arrived.

Product never arrived. Not much to say here. The product I ordered was never received. Still waiting to hear whether my original form of payment has been credited. I won't be back.

Never shipped my order or told me I went on line to order Blue Buffalo from this company. When I placed the order over the weekend it said I would receive it by the next Thursday. I waited and waited and finally on the following Friday I called them to see where my order was. The girl I spoke to said...oh I was just about to email you because we just shipped your order it was back ordered. Thanks for telling me my dog doesn't need to eat. Then when following my tracking number it was not shipped until the next Monday. I did receive it on Thursday only 2 weeks after it was promised.

not good I ordered two bags of dog food from you around 3 weeks ago and I am still waiting for the 2nd bag to arrive. After waiting for it for over a week I received an email from customer service letting me know not only was my order damaged and sent back but they never shipped out the wellness food as it was on back order. It is unacceptable that it took over a week to notify me of this and even more so that I am still waiting for my food that I ordered over 3 weeks ago. This was my first time ordering from your company and needless to say it will be the last.

Slow delivery. I was disappointed with service on this order. Two to five business days turned into 12 days and I received only half of my order. Hopefully, service will improve in the future.