Great Selection Great Selection, Fast Shipping I recently ordered some workout equipment from Better Body Equipment and overall, I had a positive experience. Their website was easy to navigate and browse, with a huge selection of everything from weights and resistance bands to yoga mats. Finding the specific items I wanted was a breeze, and checkout was quick and secure. Shipping was FAST, which is always a plus, and everything arrived well-packaged and undamaged. Overall, I would recommend Better Body Equipment to anyone looking for a wide variety of gym equipment at competitive prices.

Genuinely a Great Company Better Body Equipment is a genuinely great company. Not only are their products top notch, but their customer service is top tier as well. Quick personal anecdote: I purchased a pair of adjustable dumbbells during their Black Friday sale. The shipping was delayed due to increased volume, which is understandable. I waited about a week after they were estimated to arrive, but they didn't show as shipped. I reached out to Customer Service and explained my situation. They were so kind and helpful, they upgraded my order a bit and sent out my order the next day from their Canadian site (I'm in the US and they have a separate location down here which they normally fulfill US orders through). I received my dumbbells a few days later and they work fantastically; I couldn't be happier. Thank you so much Better Body, I will be a customer for life!

AMAZING SUPPORT I purchased a set of twist dumbbell set for my husband a few years ago. We had a couple of things happen in the last few months where we needed to contact their service department. I am happy to share their service is AMAZING! Very responsive, personal service and support, and they don't stop until they know they have solved your issues - unheard of these days, but this company makes it a stress-free experience. I'm in the service industry so appreciate when I receive great service. I highly recommend this company. My husband loves the set and hope he will have it for years to come.

More than 3.5weeks after I've paid, still waiting! More than 3.5weeks after I've paid my stuff i'm still waiting for it after the asked me to lent around 77 extra dollars. I know that this was in the contract, but after I have given them an address that did not need the supplement, I waited and waited and still. I should get my order tomorroy, but I'm crossing my fingers. For what I've experienced, the canadian's office is the source of that lack of diligence.b After asking for a call back on 3 occasions and getting nothine and no awnser to any email, I get it. But, and all the stars I'm giving is deseved by Eve which was very nice and did all she could.

Frustrated to say the least… I ordered a set of adjustable dumbells and a workout bench, and the order went through with payment accepted and a delivery fee of $75. I was ok with this as I am reasonable and it is heavier items. A few days pass with no updates and finally, 4 days later I get an email requesting I pay an additional $619.90!! Are you kidding me? I paid just over that for the equipment! Asked to cancel my order and still nothing. I had a truck cap shipped to my location for $100 and it was much heavier. Stay away! Updated. Definitely haven't received any communication from this company regarding my refund. Called my credit card company and they have frozen the amount in question and they are investigating. I also left a review on Better Business Bureau to get the word out to avoid this company and its shady tactics.