Monitor expenses if they have access to your card details In August, I encountered an issue where I was unexpectedly charged £500 for 20 classes on my card, with no prior email notification. This situation became increasingly frustrating. After a month of back-and-forth emails and finally receiving a full refund, my last email to them expressed my disappointment: It's disheartening that Ten isn't taking responsibility for mishandling their customers' bank details and processing payments without proper confirmation. Upon reviewing their emails, it's evident that my £2000 annual contribution doesn't seem significant enough for them to value a loyal customer. Trying to shift blame onto a customer, especially when there are no recorded calls, is simply unreasonable. I won't be continuing my membership with Ten. It's appalling to be treated so poorly, especially when I was the one highlighting their wrongdoing and didn't even receive an apology. For fellow Pilates enthusiasts, please exercise caution and closely monitor your expenses at Ten. They don't seem diligent when it comes to charging your cards, and they don't always send email notifications for your purchases.

I’ve been using Jayden for my Physio… I’ve been using Jayden for my Physio for injuries, he’s very good. The staff are really friendly.

Scammers I purchased an item from this company via their website. I did not receive the item and they ignore my emails. AVOID THIS COMPANY!

Fab massage & the sweetest team! I had the best massage with the lovely Sarah at the Kings Cross studio, I'd go every week if I could! Couldn't recommend enough!

Great Instructor, Great Class..! Leah is a wonderful instructor and always makes me feel welcome in class. Thank you!