Horrible customer service I order online there because shipping was free, but 3 days later the status of my order still show « order placed » try to join live chat which show live online but they never answer. Try to email of course no answer, I’m worried about the « warranty »´they offer if they can’t even answer simple email. Thinking of cancelling and buying with a legit store Started a dispute, it’s a long process but t jeep ill be able to buy from a legit store. Been almost 3 weeks and my order still have not been processed.

Ordered these damn weights July 13… Ordered these damn weights July 13 after seeing positive reviews. It's been over a month and there has been no weights, no responses and just now their phone # got cut off. Got scammed. Call you credit card company as they will dispute it for you and at least get your money back.

Great Product you will not be disappointed Ive used the weights twice since delivery. They are really great, very impressed. I do not regret a thing. Switch weight amount is super easy and smooth. The weights feel like a dumbbells should with almost no rattle.

Nuobells arrived in good condition Nuobells arrived in good condition. Packed very well. They work as advertised and I love that they go up to 80lbs! Perfect addition to my home gym! Just know that you have to be careful and not drop them like you can with traditional dumbbells while getting the last reps with heavy lifts.

They have my money; 4 weeks later I have nothing and no one is answering Similar to posts below; ordered dumbbells as well as folding bench and double-legged stand 4 weeks ago. Transactions have gone thru on my credit card. 4 weeks later- nothing. Multiple attempts to contact by phone and e-mail- no answer. I've entered a dispute with my credit card company. Update at Aug. 17: successful end to this dispute- I've now been fully reimbursed. Stay away from these guys. Go to the Nuobell site for an approved list of vendors. I just placed an order (over the phone with real people with a real retail location of a national chain) and actually got a better deal. Double-win.