No response and no order shipped or filled There has been no confirmation of shipment, no one answers the phone and the online chat that shows it is "live" never responded to my query about when to expect shipment. Suggest folks intervene early with their credit card company to file a dispute. If you allow this company's delaying tactics to delay your filing a dispute, you will have no opportunity to get your money back.

Sent two different colors... First I was sent two different color dumbbells, took a week to get the right color replaced, a month later I recieved an email saying its my last warning to return the mistaken dumbbell or i will be charged which i wasnt aware i had to return do to their negligence. It's disappointing I had to go through all this during already a stressful time moving to a new home. Also trying to resolve this issue with customer service, took them a week to reply to each of my email.

Freindly customer service Freindly customer service. They gave me free delivery. I went with the all black model and it matches the rest of my gym

Haven’t heard anything 10 days even after trying Company will not answer emails, phone or the live chat that is always “live” on their website. I haven’t heard anything from my order placed 10 days ago. Scam of a company and a waste of over $1100 Update 15 days now. Company has removed my comments on Instagram but still haven’t received an information or an answer back yet

No customer service No customer service, paid in full and they cant even send it to ups for shipping. Im callong and emailing every adress I can find and its either no answer or the number doesn't even exist.