Worst customer service experience ever. Worst customer service experience ever. Ordered 2x45lb 2x25lb 2x10lb rubber weights. I received both 45s but only 1x25lb and 1x10lb… no biggie. I enquire about when the next 2 will ship out, and I get radio silence for much longer than I should have. After about 2 weeks of no contact, they refund me the 2 plates and tell me to order again to complete my order. I tell them the customer service experience has been terrible, and I would just like to return for a refund all plates. They do not respond for another 2 weeks. I had to initiate a charge back because of this tomfoolery. They get back to me after 2 weeks and give me a single USPS label. Great. I take it USPS to return it, unload the plates and package them on my own dime… USPS doesn’t take packages over 70lbs and I need separate labels… are you kidding me? I ask for more labels. Weekend passes and I get them. Go back to USPS and these clowns have me a FEDEX label… so now I have 1 USPS label and 1 FedEx label. Absolutely insane. Terrible company, with a shipping and customer service department ran by what I can only assume to be wild chimpanzees.

Joke of a company Wouldn't cancel my order before shipping. Now they won't return my emails about returning the items and the return link on their website doesn't work. Absolute joke of a company.

Ordered a kettle bell during their… Ordered a kettle bell during their factory defects (cosmetic) sale in July. Have never received any updates since. Wrote their customer service and only received offers for 15% off my next order and keep getting told they were moving storage for their factory which means they must be selling factory defects that aren’t produced yet? Who pre-sells factory cosmetic defects? So Monday I’m contacting my bank and having the charges removed since my request for a refund is going like the others on here.

Bad Return Policy for Heavy Items If you purchase anything heavy, keep in mind return is self-ship and the cost of return to ship will most likely be more than the product itself and they have a 22% restocking fee on top of it. Not clearly stated on their return policy page.

I ordered this well over two months ago… I ordered this well over two months ago and have contact tribe-wod through multiple emails and attempted phone calls. If there was a response, which hardly happened, it was attomated and answered none of my questions. This company has been a tremendous let down for myself and my entire active duty, Marine Corps division which the whole purpose was to give this order too one of our own who is on his way out the military. Because of this company's terrible customer service and awful execution to get a person's order to them within a reasonable time frame the Marine now has to have a subpar last minute gift to remember the military by. I am beyond upset at this fact and tribe wod is the main factor to the reason this happened. Terrible company