Myles Rich
GBJoke of a company Wouldn't cancel my order before shipping. Now they won't return my emails about returning the items and the return link on their website doesn't work. Absolute joke of a company.
Mike Lacey
GBThey have my money, I do not have a vest. They have my money and I do not have my vest. After multiple emails with my order number along with all of my personal contact information along with messages to their social media manager, NOTHING. My next step is to contact my lawyer.
khelly cedeno
GBTHE SALE THAT WAS TOO GOOD TO BE TRUE I first placed an order 11/28/23 for a barbell. Great deal or at least it seemed like it. A 250$ barbell for 89$ shipping included. In between 11/28 to 12/14 I was unable to receive any type of response with regards to the order no update, no shipping information, no tracking number, not even a courtesy email responding. I tried to email them SEVEN separate times without any response back. THEY DO NOT HAVE A CUSTOMER SERVICE NUMBER. I finally got a generic response that did not correspond to my order at all, apologizing for not mailing out the order and that it would be shipped within two weeks. I sent, yet another, 4 emails and got a response with a “back up in the inventory”. Fast forward to January 2, 2023 I received a subsequent email informing me they would be refunding me my money back. All that waiting, asking and pleading for them to just CANCEL it after promising otherwise. The worst online purchase experience. They are less than mediocre when it comes to professionalism, communication and accountability. I WILL NEVER ORDER FEOM THEM AGAIN.
TERRY MOORE
GBTribe Wod does not fulfill it's orders after receiving payment I placed an order for a Thor KB in October with delivery guaranteed by December. It is now March. Still no product. Customer service responses are vague. They posted a picture of a warehouse full of this product and continue to sell it. However people buying it even in January are reporting that they have not received their product either. In February I received an automated response to my inquiry stating it would be shipped in 1-2 weeks. That did not occur. Now my order on my account is marked FULFILLED. i never received a new tracking number or the product. I believe I am out the money and the product at this point.
Guy Nolan II
GBI placed prder December 5th I placed prder December 5th. THEIR WEBSITE GUARANTEED I would have my 25# thor kettlebell by Christmas. Every month it is a new excuse. Every month conflicts with the prior excuse given. Now they are suggesting they haven't even filled November's orders. Which were claimed to have be filled months ago! So now I caught them red handed in a bold face lie!