URX 4 Order Product took a week to be fulfilled, despite being in stock when I ordered it. Additionally, it did not ship with the installation instructions or the wrench needed to install it and my attempts at correspondence have not been responded to. Lastly, the product came scuffed in a few locations.

Great customer service and prompt shipping, even during the current craziness I called NSDefense to speak about my order after I placed it to inquire about its status based on the order summary. It turns out, the status was about to change because it cleared the fraud checks and I was informed it would mail that day. The gentleman I spoke with was a pleasure to talk to and reassured me everything was good with my order and not to worry further. Sure enough, 3 days later it was in my mailbox! Overall, a really great customer interaction on the phone, very prompt shipping while most companies make excuses about Covid19, riots, workers not coming into work, etc. and a very smooth and easy order process with good pricing on the products in question. I would definitely buy from them again!

Jacob of NSDefense is a consummate… Jacob of NSDefense is a consummate professional and a man of his word, a rarity in these times that is very much appreciated. He was able to broker and acquire two highly, rare, and sought after KAC components to complete my two KAC dream builds. Thank you sir

NS Defense done right the first time! I was initially on the fence on what Armorers to use for my M110 Conversion and when I talked to Jacob over the phone he made it sound like it was just another day working on cool guns I was sold and I was right when I got it back it was perfect! This was as professional as it comes so you don’t have to worry with this choice for NS Defense and Jacob is also a good dude they will do you right 5 stars out of 5 all day

I have always had a great experience… I have always had a great experience with everyone at NS Defense. Often they have parts in stock no one else does. Thanks for the great experience.