First class service I inadvertently ordered a bike rack at a very good price that could not be used with a trailer hitch appropriate for my car. The rack was shipped immediately after I ordered it. While package was enroute, I realized my error. The same day I emailed Movatik of the situation, they sent me a prepaid fedex label for return and full refund. I highly recommend Movatik for their excellent customer service as well as great products and price.

NOBODY had this helmet except Movatic NOBODY had this helmet except Movatic. Ryan was awesome with answering questions, sending pix and gave me a smokin' DEAL! too. RYAN, honor and respect brother! ROBB.

Awful Customer Service Awful customer service. Purchased a bike rack. Tried it on the car once to see if it worked. It did not. I purchased from this site because item was a decent price and it was an open box. Per the website, open box items would be treated as new and returns would be available. Returned, but was denied a refund because it was not considered "new." Ridiculous. Asked staff to reconsider, no response. HORRIBLE. AVOID THIS BUSINESS.

Christmas Bummer My Wife ordered a Bell Custom 500 motorcycle helmet from Movatik for me for Christmas. She sized the helmet (M 57cm-58cm) by using the size from my Arai helmet that fits perfectly (size M 57cm-58cm). When I tried the Bell helmet on, it did not fit. Not even close. We contacted Movatik to exchange the helmet for a larger size. Movatik replied that the sale was final because the sale price ended with a “.97” and is “Deep discounted.” Sure enough, their return policy has that disclaimer. The Helmet is a good price compared to full price, but only a few dollars less than other shops that have far better return policies. Super disappointing for first time customer experience. Lessons learned: 1. Read return policies before pulling the trigger. 2. Shop local if you need a sized item or go to one of the other players (Revzilla, J.P. Cycles etc.) who have better return/exchange policies.

Excellent from start to finish Excellent from start to finish. Good communications - I had to email and ask a question about product. Reply came within no time at all - less than an hour. Product arrived well packaged and before expected date.