Avoid! Avoid! Poor customer service, if you have a problem they are most unhelpful. I was supplied insufficient surface it took 18months to get them to come out for a site visit, once they did I was told I wasn't given enough or the right topper. I was quoted a price to top it up at full price despite not being given the correct amount in the first place. The quality of the carpet is extremely poor and I have since been advised not to ride on it now I am left with a terrible surface which is going to cost me alot to replace. The owner is extremely rude, pushy and most unhelpful!

Love our new surface. The team at Carpet Gallop have been great. I appreciate that COVID has caused issues with supply. I think this is due to their suppliers being closed for three months. They kept me informed and delivered when they said they would. Loving our new surface.

The saga of trying to get a refund…. Ran into a site issue two days after ordering and asked for refund. Total nightmare—firstly no replies, then latterly every excuse in the book, promises that the money has been transferred, and it never has. Nearly a month on and I have just asked the bank for a chargeback because I’m clearly not getting a refund any other way. Not happy, petrified I won’t get the money back. And I am clearly not the first person this has happened to, either. ETA They finally refunded after we pestered and pestered.

Love our surface! Love our surface. It has enabled us to keep riding all year round even in the deepest of snow and treacherous ice. Fast delivery. Easy to install and good value for money. Low maintenance. Polite friendly helpful team. A must for anyone who doesn’t want to spend thousands on hard sand that freezes.

Carpet gallop have been great from… Carpet gallop have been great from start to finish we really needed out training arena finished off, and carpet gallop delivered on time and even helped us to lay our surface Mccrane equestrian centre