natalie milsom
GBDangerous surface/ horrendous company Dangerous surface/ horrendous company Ordered over lockdown. Delivery strung out day after day. Ended up being a loose load due to a “machinery breakdown” and turned up on an arctic ( specifically asked for smaller lorries) £££ spent on tipping it elsewhere and moving it with false promises of being reimbursed . No exaggeration it stank the whole village out when it arrived!! Pure ammonia. The most worrying thing is the sheer amount of sharp carpet grippers, sharp mangled metal, rocks and general rubbish to include a full Stanley knife complete with blade! None of which have any place in a horse arena. Absolute waste of time trying to deal with it through the company so have cut losses and gone on to sort/change it ourselves. Owner promises the earth but delivers nothing. Absolute nightmare to deal with. Will NEVER recommend them. Strongly advise to avoid at all costs!!
Feno
GBPlease please please DO NOT even think… Please please please DO NOT even think about placing an order with this company...... the product is so full of tin cans, carpet gripper, steel door plates, nails, hard plastic Etc it’s a miracle there’s enough room on the delivery wagon for any carpet fibre. All the fake reviews you see on every review site as well, you know the ones with just 1 review lol. Company’s going out of business that were owned by the current owners wife and son....... crooks!!!!!!!! I’m currently claiming S75 on credit card so fingers crossed on that one. AVOID AVOID AVOID!!!!!
Claire Bailey
GBAbsolutely awful experience with this… Absolutely awful experience with this company. Paid and agreed appropriate transport via a rigid lorry. Then got an email to say can we accommodate an articulated vehicle knowing full well that this was not possible given our access. I asked for an immediate refund only to be told this would take place within 5 working days. Then Mark Gilbert sent me a credit note not a refund which was incorrect as it did not show the payment received. Now not answering calls. Disgusting. Don't use this company unless you want to be scammed.
Sarah Hall
GBhorse and rider benefits Both horse and rider benefit from this fantastic surface. Not only is it sustainable and environmentally friendly being from fully recycled material, but it leaves us both with a spring in our step. No more boggy patches in the arena, easy to maintain and great coverage. Would recommend
Jo
GBAvoid! Avoid! Poor customer service, if you have a problem they are most unhelpful. I was supplied insufficient surface it took 18months to get them to come out for a site visit, once they did I was told I wasn't given enough or the right topper. I was quoted a price to top it up at full price despite not being given the correct amount in the first place. The quality of the carpet is extremely poor and I have since been advised not to ride on it now I am left with a terrible surface which is going to cost me alot to replace. The owner is extremely rude, pushy and most unhelpful!