Cool Cabins are wonderful Cool Cabins are wonderful to work with. The cabin was great, the directions getting there were easy to follow and the check in/out process was a breeze. Luigi provided great customer service!

Comfortable Cabin with Modern Features & Scenery Cool Cabins was the best choice for my vacation. I avoided the institutional box hotels/resorts and the densely packed cookie-cutter mini-cabins. My unique rustic-looking cabin was spacious, clean, had modern features, and a large tree-shaded backyard 50 feet from Big Bear Lake with mountains in the background. Can't get better than that.

Relaxing, But A Little Run-Down The overall experience was relaxing for the most part. But since you asked: The couch had animal hair all over it. I’m allergic to dog and cat dander. Some items were broken: coffee table very wobbly and about to fall over, gas stove didn’t work, clock off the wall and sitting on the ledge of the jacuzzi tub. The tub was filling and we ran out of hot water. Charging $80 for fire wood to be delivered when you sell it for $10 in your rental office is a little steep, especially since you require guests to haul the trash in their car to a secondary location. The place just seemed a bit run down and neglected.

Great People, Great Cabin The office and support team made it very easy to relax and enjoy. The cabin was perfect for our large family w/ plenty of bathrooms

Almost everything was great Almost everything was great. The few things that did bother me, but decided to just leave alone were the hot tub not having enough water and the jets not working, the sink in the top bedroom’s bathroom not working, and the pots and pans being old. Other than that, we had a great time.